FREQUENTLY ASKED QUESTIONS

Ingredient and Allergen Information

Is your facility peanut, tree nut-free, and gluten?

Which allergens do you process in your facility?

What is a release agent and why is it in some of your candies?

Why are there more of some flavours than others in assortments?

Why do I find unwrapped candies in the package sometimes?

Light (No Sugar Added)

What sweetener do you use in your Light candies?

Do your Light products cause a laxative effect?

Shipping

When will I receive my order?

Does Kerr's ship to me?

How do I track my order?

Free Shipping

Orders

How do I change or cancel my order?

Returns & Refunds